Offer
Provide additional details about the offer you're running
Most Popular
Most Popular
Most Popular
Most Popular
Most Popular
Most Popular
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Phone (1 Working Day)
Phone
Priority Phone & Video
1
3
10
6 Months
6 Months
Lifetime
The Program
Common questions we get about our puppy program.
The Program
What are your puppy school locations?
What is included in the video support extension?
What support comes as standard?
What are the different levels of support you offer for puppy school?
What topics are covered in the online course?
How many dogs are in puppy school?
How do we match puppies for puppy school?
Are there age limits for puppy school?
What age should I start puppy training?
Can Alexandria cater for all breed sizes?
Refunds and Terms & Conditions
For more information on our policies you can go to:
Puppy Program
Silver
For owners who want the full program and are happy to lead the daily work themselves. You get your setup session at home, the four-week school and the online course, with chat, text and community support behind you for six months. Everything you need, with help only a message away.
Gold
For owners who want the full program and are happy to lead the daily work themselves. You get your setup session at home, the four-week school and the online course, with chat, text and community support behind you for six months. Everything you need, with help only a message away.
Platinum
Platinum is private and high-touch, capped at five clients at a time. You get ongoing home sessions through to adolescence, lifetime course access and the video library, and our highest level of support: priority 1:1 phone, text and a weekly Zoom, whenever you need it. For owners who want it handled with as little guesswork as possible.
*As of June 2026; **when possible
Why Owners Choose To Work With Us
"One of the best things about Luke is that he is incredibly responsive and available, whenever we needed him"
- Jodie & Andrew (Henrietta, Australian Cobberdog)
Sometimes
Sometimes
Sometimes
Additional Payment
Online Only
Overly command based
Overly command based
Usually not
Rarely
Varies
Sometimes
Forum Only
*platinum support
Usually PDFs
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"Luke is amazing. We couldn't have raised our pup without him. This is so much better than other dog schools that I researched."
Golden Retriever, First Time Owner, Professional couple
"He took the time to understand our concerns and gave us practical, easy-to-follow tools that made a real difference. We saw positive improvements straight away, and the training felt tailored to our dog's individual needs."
Lifetime Owner, Pomeranian, Young Family
"Luke is very well educated in puppy training and provides an ethical and tailored plan for your dog. He understands the unique needs of different dog personalities to keep each one interested and calm."
Multi-pet Household, Young Family, Lifetime Owner, Jackapoo
"The group sessions were so valuable in terms of socialising my puppy in a safe environment while also testing out our training with a lot of distractions — this part was extremely helpful. Luke provided personal support and was always there to answer my questions outside of the group sessions. Mac is a better dog because of them."
Dachshund, First Time Owner, Single owner
"Luke is very well educated in puppy training and provides an ethical and tailored plan for your dog. He understands the unique needs of different dog personalities to keep each one interested and calm."
Cavoodle, First Time Owner, Professional couple
First Time Owner, Cocker Spaniel, Professional couple
"Luke is very well educated in puppy training and provides an ethical and tailored plan for your dog. He understands the unique needs of different dog personalities to keep each one interested and calm."
Bordoodle, First Time Owner, Single owner
"Luke is very well educated in puppy training and provides an ethical and tailored plan for your dog. He understands the unique needs of different dog personalities to keep each one interested and calm."
Bernese Mountain Dog, Lifetime Owner, Professional couple
Multi-pet houseold, Dachshund, Lifetime owner, Professional couple
"Luke came to help us on day 3 of having our puppy and was simply amazing. We learnt so much in our first session and now feel more confident with training and establishing a routine. A great service and would highly recommend!
First Time Owner, Australian Cobberdog, Professional couple
"As a first-time dog owner, I was honestly overwhelmed at the start. Luke gave me the confidence to believe that I could do this. His constant guidance and support have been such a huge contributor to my dog now being calm, collected, and truly living her best life.."
King Charles Cavalier, First Time Owner, Single owner
Cavoodle, Lifetime owner, Professional couple
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