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Frequently Asked Questions

Common questions we get about our services

Common Questions

How long is the puppy program?

The program starts the day your puppy comes home. The online course is a Weekly Journey running Week 8 through Week 24, plus a Problem Library you can dip into any time. The 4-week in-person Puppy School happens once your puppy has had their second vaccination, usually from around 11 weeks. Support runs for 1 month on Bronze, 3 months on Silver, 6 months on Gold and 12 months on Platinum.

What is the length of the puppy program course?

The program starts the day your puppy comes home. The online course is a Weekly Journey running Week 8 through Week 24, plus a Problem Library you can dip into any time. The 4-week in-person Puppy School happens once your puppy has had their second vaccination, usually from around 11 weeks. Support runs for 1 month on Bronze, 3 months on Silver, 6 months on Gold and 12 months on Platinum.

Can I get more detail on your puppy school?

The puppy school is 4 consecutive weeks and sessions last up to 1 hour. You will be in a class with up to 10 puppies which gives a good balance between socialisation and session control. The puppy school covers 4 main areas: dog behaviourism, command training (sit, stay, down, walk, recall), socialisation and finally owner education. Your puppy needs to have had their second vaccination to attend. Most puppies start group school between 11 and 13 weeks old, though this can shift depending on your puppy's breed and size for the current class.

Week 1

  • Behaviourism: Introduction to Code
  • Command Training: Sit, Down, Stay and Structured Walking
  • Common Puppy Issues: Toileting, Barking and Chewing
  • Socialisation: Puppy Introductions
  • Adult Problem Behaviours: Barking For Attention
  • Q&A and Introduction Photo

Week 2

  • Behaviourism: Rule 1 and 2
  • Command Training: Down, Stay and Walking, Early Recall
  • Common Puppy Issues: Mouthing and Biting
  • Socialisation: Socialisation and Play Time
  • Adult Problem Behaviours: Jumping Up, Barking For Attention
  • Q&A

Week 3

  • Behaviourism: Rule 3 and 4
  • Command Training: Stay, Recall and More Walking
  • Common Puppy Issues: Stealing and Crying When Left
  • Socialisation: (continued from previous weeks)
  • Adult Problem Behaviours: Separation Anxiety
  • Q&A

Week 4

  • Behaviourism: Rule 5: The Walk
  • Command Training: Recall and Loose Leash Walking
  • Common Puppy Issues: Digging and Recall
  • Socialisation: Managing Playtime in the Park
  • Adult Problem Behaviours: Poor Recall, Leash Pulling
  • Q&A and Final Graduation Photos

How do we match puppies for puppy school?

It is really important that your puppy meets lots of different types of dog while they are young. We do see breed specific schools cropping up, cavoodle only classes and the like, and we cannot stress how bad an idea that is.

That said, a large breed starting at 13 weeks and a Pomeranian starting at 12 weeks in the same class is not workable for either of them. We match puppies on relative size and age, while keeping a good mix of breeds in every class.

What if I am not in Sydney?

We help support clients all over the world through our online training. We even have clients in Sydney who prefer to learn online only. Please join our community to see what is available.

Our Community

What topics are covered in the online course?

  1. Orientation
    Welcome and Day 1, why the TBC method works, how the course works, and common puppy myths.
  2. The Big 8
    Front-loaded before the Weekly Journey begins. Biting, toileting, routine, crate training, crying, sleeping, home set up, and socialisation.
  3. The Weekly Journey
    Individual sections for every week from Week 8 through Week 24. Puppy School (weeks 12 to 15) is folded in here. Week 16 is the critical mouthing transition. Week 17 links out to Recall Training Mastery.
  4. The Problem Library
    A standing reference, open anytime. Husbandry and cooperative care, command training foundations, recall training mastery, health and first aid, working with your vet, common puppy problems, common dog problems and solutions, the breed-specific behaviour library, and practical life living with your dog (coming soon).
  5. Beyond The Spine
    Adolescent workshops, middle adolescence (months 6 to 9), late adolescence (months 9 to 12), and the closing capstone.

My Puppy is Already 12/14/16 etc weeks old. Can I Still Join?

Yes. You can join at any point. There may be one or two elements you have already passed, but plenty of owners join later and get just as much out of it.

The course is divided into age brackets so you are only ever reading the part that matches the puppy in front of you. If your puppy is already past 16 weeks, our seventeen to thirty two week Puppy Training program is usually the better fit and we will tell you that rather than sell you the wrong thing.

The only hard limit is group puppy school. Your puppy needs their second vaccination to join, which usually happens somewhere in the twelve to fourteen week range and most commonly at twelve weeks. That is for safety.

What age should I start puppy training?

Start the day your puppy comes home. The habits you will be trying to undo at eight months are being set in the first few weeks, so the sooner the routine at home is right, the less work there is later.

Book your one to one session early so you are set up from day one. For group puppy school your puppy needs their second vaccination first, which usually means we can take them from around 11 weeks. The online course runs week by week from eight weeks to twenty-four weeks, so there is always something to work on while you wait.

Are there age limits for puppy school?

You can start our puppy program at any age. We recommend starting as early as possible and have online and one to one support to help you through the early weeks at home. Your puppy needs to have had their second vaccination to join group Puppy School, so we are able to take puppies from around 11 weeks once that has happened.

Do I need to be an experienced dog owner to enrol?

Absolutely not. Our owners come from all sorts of backgrounds. Some are bringing home their first puppy and have never done any of this before. Others have had dogs their whole lives and have hit something they have not seen before. Both are welcome and neither needs to apologise for where they are starting from.