Which areas of Sydney do you work in?

Our services are offered all across Sydney. We have clients in the:

• Inner City / City Centre
• Eastern Suburbs
• Inner West
• Lower North Shore
• Upper North Shore
• Northern Beaches
• Hills District
• Western Sydney
• South Sydney / St George

Puppy School specifically runs within about 8km of the Sydney Harbour Bridge, across our five venues: Paddington, Zetland, Marrickville, Alexandria and Neutral Bay.

What if I am not in Sydney?

We help support clients all over the world through our online training. We even have clients in Sydney who prefer to learn online only. Please join our community to see what is available.

Our Community

What is the ethos behind your dog training?

Developing a well behaved dog has 2 parts: dog psychology & dog training. We focus first on understanding your dog and getting them to choose to follow and listen to us. When dogs aren't making all the decisions, they calm down and relax, making them far more receptive to training. To do this, we don’t need to use force, fear or aggression. In fact the opposite. Whether dealing with barking, leash pulling, jumping, or aggression, these behaviours typically stem from dogs being too excited, reactive, and emotional. The key is getting them to turn to you and listen when it matters. Once they're calm and looking to you for guidance, you can effectively show them how to behave. In short: before you train the dog, you need to win their mind.

What qualifications do you have?

All our team members are required to pass AFP background checks before working with us as well as sitting and passing the Red Cross Pet First Aid Australia course. I trained under Dan Abdelnoor and graduated from the Dog Trainer Academy whilst also being a Certified Professional Pet Sitter (CPPS) from Pet Sitters International.

Can you guarantee results?

No dog trainer or behaviourist can guarantee outcomes in a given timeframe unless they are willing to use unethical methods (eg shock collars etc). As a completely dog training organisation, we would never use these methods.

There are 4 important factors when it comes to training:

• Your ability to be consistent (the most important)
• Your personality
• Your dog's breed
• Your dog's background

We always tell our clients that if you follow our training, are patient and diligent you should see the 1/1/1 rule. That is gradual improvement in 1 day, 1 week and 1 month.

The methods we used have helped over 100,000 other dog owners to solve their dog's behavioural issues.

What are the main services you offer?

The Toe Beans Co offers the following services: puppy school & programs, adolescent dog training, adult dog training, adult dog behaviourism, pet sitting, dog walking and doggy daycare services.

Does your training use pain, fear, force or aggression?

ABSOLUTELY NOT. If you want a method like that I suggest you call the 1980s, go back there and never get a dog. We teach The 5 Golden Rules, a method based on positive action that reinforces your role as the leader in your dog's eyes.

What is the best way to get in touch?

You can always give us a ring if you have questions or book a complimentary meet and greet by following this link: Book Now

What is included within the community?

We have an online community which you can join for free. On this we offer free support for common issues and host weekly webinars/ Q&As about different dog training and pet topics. You will join other pet owners who are trying to do the best for their pet. Different modules include:

• Breed specific behavioural guides
• General behavioural guides
• History of Dog Training and breakdown of modern dog training methods
• Our complete puppy program
• Community calls and weekly zooms to help owners suffering from different behavioural issues

How can I join the community?

You can join our community by following this link

• Step 1: Create Your Account
• Step 2: Open up our community and head to "Classroom" and then follow the intro course

What is the best dog training method?

That is a great question. There are currently 4 major ethical schools of thought that have significant evidence behind them in terms of results for owners.

Plenty of trainers have a "die on a hill" mentality when it comes to their method. Our view is simple. it's similar to dieting.

If you want to lose weight, the best diet for you is the one you follow.

Different people are likely to stick with different things. All that matters is that you do something consistently.

Our method is a great foundation and has worked for huge numbers of owners. For those looking for something different we can incorporate other methods on top of this core behaviourism training.

How is your method different to other trainers?

You've tried everything with your dog. The endless treats, brain games and a range of random youtube videos with trainers saying they have some magic bullet but nothing sticks. You're not doing it wrong, you are just trying to fix the wrong thing. Your dog isn't broken.

Whether you've got a barking dog or a dog who pulls on the leash or a dog who jumps up or is becoming a little bit aggressive, the chances are they are getting far too excited, reactive and far too emotional at that point in time. The real trick I found is to get those dogs to turn to you, to listen to you when it really matters. Because if you get that bit in place and they're not all scattered-brain and over excited and over emotional you're halfway there. If they're calm and they turn and look to you, then you have the opportunity to show them how you want them to behave.

So in a nutshell, before you start to train the dog you need to know how to win their mind. The problem is that most trainers jump straight into commands and training your dog when they are overstimulated. The problem isn't that your dog doesn't know what to do, it's that they are choosing not to listen.

Think of it like having a terrible fear of flying and being dragged towards a plane. Someone telling you how safe planes are isn't going to make you calm down.

At The Toe Beans Co, we don't start by training your dog. We start by understanding the why, through the dog's eyes. Once your dog actually chooses to come alongside you, everything else becomes easy.

We come to your home in Sydney. We spend two and a half hours with you and your dog, in your space, with your specific issues. No generic advice. We look at the cause, we show you exactly how to change it, and you leave with a plan you can start that same day.

This is completely force-free. No shouting, no punishment, no pain. We work with your dog's natural instincts, not against them.

What are the most common issues you help owners with?

We have covered a range of issues including:

• Leash and walking issues - pulling, reactivity, and aggression during walks
• Jumping up on people - inappropriate greeting behaviour and attention-seeking
• Excessive barking - at doors, for attention, when left alone, in cars, and around property
• Aggression problems - toward people, other animals, or objects
• Separation anxiety - destructive behaviour and distress when left alone
• Biting, nipping, and destructive chewing - especially common in puppies
• Recall issues - not coming when called or running away
• Potty training problems - house-breaking difficulties
• Fearfulness and anxiety - phobias, scared behaviour, and hyperactivity
• Puppy behavioural issues - general new puppy adjustment problems
• Inappropriate elimination - including eating faeces
• Furniture and boundary issues - jumping on furniture, accessing restricted areas
• Multi-dog household problems - dogs not getting along with each other
• Muzzle training - teaching dogs to accept and wear muzzles properly

What support do I get for the adult dog training?

All of our at home dog training clients get access to the following:

• At home dog training consultation (2 - 2.5hours). You can choose between 1 and 2 sessions.
• Lifetime access to the 5 Golden Rules video tutorials
• 3 months of phone, email and chat support
• Access to our clients only community section
• Access to our online dog training community with courses of behaviours and breed specific issues
• Owners can also choose to access a video tutorial database covering different behavioural issues
• During sessions, if required, we will also provide equipment such as front pull harnesses and long lines

How long does the training for adult dogs take every day?

The first 4 rules we teach you involve not doing things, rather than the opposite. There are no time consuming brain games or 40 point plans. You don't do them and they don't work. Sorry. All in all, this should take no more than 10 extra minutes a day for the first week and then 5 minutes a day.

What is included in the video support extension?

Some owners want to get support through our online video tutorial platform. There are a range of courses contained in there covering:

• Solve Reactivity & Aggression
• Master The Walk
• Quit Jumping Up
• Stop Separation Anxiety
• Biting, Nipping & Chewing
• Won't Come Or listen
• Excessive Barking Be Gone
• Fearful or Hyperactive Dogs
• Potty Training Troubles
• New Puppy Nightmares

Are there any examples when your training has not worked?

Any trainer or behaviourist that tells you they have a 100% record is bending some truths.

Our methods don't require much: 5 minutes of extra work a day, a calm mindset, patience and most importantly, consistency.

We have had 3 situations in the last 12 months where there was limited improvement:

• An owner had a Cavoodle that they placed in daycare 5 days a week. The dog suffered from severe separation anxiety and excessive barking. They worked a 10 hour day out the house 5 days a week. The owner was unwilling to work from home or take time off work to help their dog. We did the training on a Saturday and they achieved their first time out the house without the dog barking in years on the Sunday. They then went back to work on Monday and as we cannot effectively train the daycare, the dog received a different message. Ultimately, we could not train the daycare, and it is not our place to and the dog's behaviour receded
• We had a client whose King Charles Cavalier Spaniel had separation anxiety and barking for 8 years. We had our session and received a phone call 8 hours later that the solution wasn't working. Ultimately, you need patience and consistency. I have seen unbelievably quick turn arounds (ironically by people really sticking in because they think it will taka a long time)
• We had a situation with a King Charles Cavalier Spaniel was excessively barking. One of the couple refused to help with the dog at all, and the other worked a 10 hour day then would try and cram training into the evening. They had an aupair at the home who looked after the dog all day but was explicitly told not to help with the dog. Ultimately, their dog didn't receive a consistent message, patience or regular training.

What is included in the puppy program? (Short Version)

Our puppy program comes with the following components:

• 4 x 1 hour sessions for group puppy school
• 2 hour at home 1:1 puppy training
• Lifetime access to our online puppy training program
• 6 months of support on phone, email and chat
• Lifetime access to the 5 Golden Rules program (through The Online Dog Trainer)
• Pictures and goodies from training
• Breed specific guides
• Equipment where required

What is included in the puppy program (long version)

Our puppy program includes the following:

• Initial Home Puppy Consult: We come and meet you and your puppy in your own home. We can help with how to set up your puppy area's and with issues such as toileting and teething.
• Access a 4 Week Puppy School (once your puppy has had their second vaccination — usually from around 11 weeks): Our 4 week puppy school covers socialisation, behaviourism, command training and owner education. 4 x 50 minute puppy classes covering everything that you need to know
• Choose Your Support Level: Choose between our different levels of support to access more 1:1 training, individual phone support and lifetime access. Choose between Silver, Gold and Platinum. Common issues we support on are recall, calm walking, toilet training, separation anxiety, barking and how to teach your children good habits around your dog
• Access Our Complete Puppy Program: Structured across five parts — Orientation, The Big 8 (biting, toileting, routine, crate training, crying, sleeping, home set up and socialisation), your Weekly Journey from week 8 to 24, a standing Problem Library, and Beyond The Spine for adolescence — to give you the confidence that you can solve any problem with your puppy.
• Access Our Behavioural And Breed Specific Courses: We identify the most common issues with breeds and how to solve them as well as 20+ other behavioural issues
• Your Puppy Team Cohort: Everyone who joins the program, joins in one of our cohorts. You can ask people how they solved problems or just vent that yor puppy won't stop crying at night.
• Lifetime Access to the 5 Golden Rules (Through The Online Dog Trainer): Receive lifetime access to the 5 Golden Rules program as soon as you sign up for the course
• Phone, Chat and Group Chat Support Through The Community: All our programs comes with ongoing support through our online community. You can also get one-to-one phone and text support on some of our advanced programs
• Additional Support: Workshops: We offer additional support through access to our Video Tutorial Platform which includes 4 Puppy Specific Courses and tutorials on solving 10 specific behavioural challenges
• Additional Video Support: Owners that select our "Platinum" program receive 6 months free access to our video tutorial database with over 300 videos including 4 Puppy Specific Courses and tutorials on solving 10 specific behavioural challenges
• During sessions, if required, we will also provide equipment such as front pull harnesses and long lines

What comes with the puppy program?

The Toe Beans Co offers our Complete Puppy Program which includes: a 4 week group puppy school, 1:1 sessions, access to our online training course covering every element of puppy development, from Day 1 routines through to adolescent workshops, with breed specific support up to 8 months old and 6 months community and phone support. We offer 3 levels of service: silver, gold and platinum that help you tailor the amount of one-to-one sessions and support to your needs. For puppies too old to attend puppy school (>15 weeks) at enrolment we offer a dedicated adolescent program that provides more 1:1 training in lieu of the puppy school.

Are there age limits for puppy school?

You can start our puppy program at any age. We recommend starting as early as possible and have online and one to one support to help you through the early weeks at home. Your puppy needs to have had their second vaccination to join group Puppy School — we're able to take puppies from around 11 weeks once this has happened.

Do you offer fully private puppy training?

All of our puppy programs come with at least 1 x at home one to one session included. You can choose to increase this to how every many sessions you need. Some clients do not want to participate in group classes for several reasons. Socialisation is a critical point of puppy development. We are able to offer a full one to one experience for clients that are able to prove they can fully socialise their dog outside of our training.

Is group training included in the price?

The group class element of our puppy programs are 4 weeks long. They are 45 - 60 minutes once per week. This gives a good balance of learning before your puppy runs out of energy (which happens quickly.). Your puppy needs to have had their second vaccination to join — most puppies start group school between 11 and 13 weeks old, though this can shift depending on your puppy's breed and size for the current class. The overall course lasts 6 months.

What should I bring to puppy school?

To puppy training classes, you should bring a collar and leash, your puppy's favourite treats, a couple of their favourite toys, a water bowl, and any necessary vaccination documents.

How long do puppy training classes last?

The group class element of our puppy programs are 4 weeks long. They are 45 - 60 minutes once per week. This gives a good balance of learning before your puppy runs out of energy (which happens quickly.). Your puppy needs to have had their second vaccination to join — most puppies start group school between 11 and 13 weeks old, though this can shift depending on your puppy's breed and size for the current class. The overall course lasts 6 months.

How do I sign up for the program?

Getting enrolled in the program is simple. Go to our puppy page and decide your level of support. Once you have decided this choose your puppy school date, and then you will be asked to book in for your 1:1 sessions (the number based on your level of support). Everything will be sent automatically to your calendar

What age should I start puppy training?

We recommend that your puppy starts training as early as possible. Our program runs from day 1 at home with your puppy up until they are 8 months. We recommend taking your 1:1 session early into their time at home to get you set up, and we have plenty of support in the weeks that follow. For the group puppy school element, your puppy needs to have had their second vaccination — we're able to take puppies from around 11 weeks once this has happened.

What support comes as standard?

You then receive ongoing online, phone and community support including our Complete Puppy Program up until they are 8 months (if you have chosen more support there will also be more 1:1s). If your dog is older than 16 weeks we do offer an adolescent program where we replace puppy school for additional 1:1 sessions whilst still providing the same support as the puppy program

Can I get more detail on your puppy school?

The puppy school is 4 consecutive weeks and sessions last up to 1 hour. You will be in a class with up to 10 puppies which gives a good balance between socialisation and session control. The puppy school covers 4 main areas: dog behaviourism, command training (sit, stay, down, walk, recall), socialisation and finally owner education. Your puppy needs to have had their second vaccination to attend — most puppies start group school between 11 and 13 weeks old, though this can shift depending on your puppy's breed and size for the current class.

Week 1

• Behaviourism: Introduction to Code
• Command Training: Sit, Down, Stay and Structured Walking
• Common Puppy Issues: Toileting, Barking and Chewing
• Socialisation: Puppy Introductions
• Adult Problem Behaviours: Barking For Attention
• Q&A and Introduction Photo

Week 2

• Behaviourism: Rule 1 and 2
• Command Training: Down, Stay and Walking, Early Recall
• Common Puppy Issues: Mouthing and Biting
• Socialisation: Socialisation and Play Time
• Adult Problem Behaviours: Jumping Up, Barking For Attention
• Q&A

Week 3

• Behaviourism: Rule 3 and 4
• Command Training: Stay, Recall and More Walking
• Common Puppy Issues: Stealing and Crying When Left
• Socialisation: (continued from previous weeks)
• Adult Problem Behaviours: Separation Anxiety
• Q&A

Week 4

• Behaviourism: Rule 5: The Walk
• Command Training: Recall and Loose Leash Walking
• Common Puppy Issues: Digging and Recall
• Socialisation: Managing Playtime in the Park
• Adult Problem Behaviours: Poor Recall, Leash Pulling
• Q&A and Final Graduation Photos

What topics are covered in the online course?

1. Orientation Welcome and Day 1, why the TBC method works, how the course works, and common puppy myths.
2. The Big 8 Front-loaded before the Weekly Journey begins — biting, toileting, routine, crate training, crying, sleeping, home set up, and socialisation.
3. The Weekly Journey Individual sections for every week from Week 8 through Week 24. Puppy School (weeks 12–15) is folded in here. Week 16 is the critical mouthing transition. Week 17 links out to Recall Training Mastery.
4. The Problem Library A standing reference, open anytime — husbandry and cooperative care, command training foundations, recall training mastery, health and first aid, working with your vet, common puppy problems, common dog problems and solutions, the breed-specific behaviour library, and practical life living with your dog (coming soon).
5. Beyond The Spine Adolescent workshops, middle adolescence (months 6–9), late adolescence (months 9–12), and the closing capstone.

My Puppy is Already 12/14/16 etc weeks old. Can I Still Join?

Absolutely. You can join the course at any time. There may be elements that you are unable to do but plenty of owners join later on and really value having us there to help.

Our course is divided up in to different age brackets to help you get the most out of what you are looking for

There are a few ages where certain things happen but other than that there are no limitations:

• Puppy School: Your puppy needs to have had their second vaccination to join — we're able to take puppies from around 11 weeks once this has happened. This is for safety

You can still view the online puppy school videos if you would like to see what we do.

Why don't you offer puppy school only?

This was based on feedback from our clients in both our puppy school and adult dog behavioural programs. We would work with plenty of clients who had received a "gold star" during puppy school but 4 months later couldn't walk their dog without barking. That isn't right. Helping your puppy to develop is far more than puppy school. Is it important for helping with commands and socialisation, absolutely but it is just a piece of the puzzle.

How do we match puppies for puppy school?

It is really important that your dog meets lots of other types of dog's when they are you. I do see some specific "cavoodle" schools cropping up but I cannot stress how bad an idea this is. Now, it is important that if you have a large breed (eg Bernese Mountain dog) who starts a course at 13 weeks old and a Pomeranian (who starts the course at 12 weeks old) this can make things unfeasible. We will match dogs based on their relative size and age, but we also want to maintain a good mix of breeds in all of our classes

What are the different levels of support you offer for puppy school?

We offer 3 levels of support for our puppy program:

• Silver: Our most popular program, this comes as standard with all programs and includes a one to one home sessions and support
• Gold: Comes with everything in Silver plus 2 additional home training sessions to support with any other behavioural issues you are facing
• Platinum: Only 5 clients accepted at any time. This is are most extensive program and is built for owners looking to take full control of their puppy's development. We provide additional one to one sessions, dedicated phone support and lifetime access to our programs.

How long do training sessions last?

Sessions vary based on the program or product you have taken. For adult dog training, sessions are a minimum of 2 hours and are usually taken as a single or double session. For our puppy programs: 1:1 sessions last between 90 minutes and 2 hours, and the group sessions last around 1 hour.

What is the length of the puppy program course?

The program runs from the day your puppy comes home through to around 8 months old. The 4-week in-person Puppy School happens once your puppy has had their second vaccination, usually from around 11 weeks, with 6 months of dedicated support throughout.

Is the community really free?

Yes, absolutely. You can access all of them through our free community where we also host weekly dog training zoom calls. You can stay as long as you like.

What is the purpose of the community?

Our community exists to help improve owner education across the world. We believe that the better owners can be educated, the more likely they are to have the relationship with their pet they have always dreamed of. Additionally, Pat Miller once said that 98% of dog's given into rescues /shelters/abandoned had received zero behavioural training. We hope that, if you are considering this, these guides might give you the information you need to stop that.

What if I cannot find my dog breed?

Don't panic. We have worked with a long tail of rarer breeds (eg Wolfhounds, Deerhounds, Dalmatians, Neopolitan Mastiffs etc) and are happy to write guides if you need help. (We only have so much time)

Join the community and ask. We will write one for you, and in the meantime you can join a zoom call.

What is the best dog training method for me?

Aaaah, now that's a great question. There are 4 major schools of dog training and you will suit one better than all the rest. We have a quick course and selection tool on these schools.

• Pragmatic Positive Trainers
• Relational Leadership (Us)
• Scientific Conditioners
• Empathetic Trainers

All these methods have successful (and sometimes famous) trainers that have helped hundreds of thousands of people.

Although you may want to work with us. If you join our community and then decide you like a different method and that works for you, we are happy!

Who are Homeward Bound Hounds?

Homeward Bound Hounds are a New South Wales based Greyhound rescue. The Toe Beans Co provides free services for recent adopters. These are in person and on-line.

I don't have a dog yet. Can I join?

Absolutely, 100%. Choosing the right dog and getting prepared is one of the most under valued time periods in dog ownership. Prepared owners set themselves up for success.

We have plenty of breed guides, lifestyle quizzes and financial readiness assessments. You can also hear from real owners about what ownership is really like (it isn't just cute cuddles and perfect recall lol)

Are there any dog breeds you do not work with?

No. Whether you have: a Chihuahua or a Mastiff, an unhinged lunatic of a Spaniel or a goofball of a Rottie. Big, small, angry, lazy, cute, ugly, cuddly or just straight up weird, we love them all.

Many dogs are stereotyped against because some idiot decided to treat them badly and make them into something they are not.

I have worked with Groodles that were dangerous to the point I couldn't enter the room and a 90kg Rottweiler who had to have his cuddly "Lilo and Stitch" toy whenever we went for a walk.

Do you work with cats?

Absolutely. Cat training is becoming far more common nowadays and we are happy to help with set up and behaviour.

I adopted a slightly older rescue, can you help?

If you have a rescue and are looking for support, we can absolutely help. Rescue dogs are usually too old for the puppy school but you can join the adolescent program (4 months+) to help get support on how to manage common behavioural issues.

What does your adolescent puppy program teach?

The adolescent program is a combination between our Adult Dog Training method and our online puppy program. For every owner, we teach the foundational behaviour rules that will help your dog to live a calm and happy life. Once we have covered that we move on to breed specific, behaviour specific and other focus areas that you need. At this age dogs commonly exhibit selective hearing, are struggling with recall during playtime and a host of other things.

Most people have been brainwashed into thinking that if your dog can do sit or paw, they are well behaved. But a well behaved dog is much more than that. Can you leave them at home without barking? Or meet dogs in the park without reacting? Do they Resource guard? Or can they be walked calmly on the leash?

Although a lot of owners think their dog will do this naturally, I can tell you for a fact that they cannot. There are more owners than ever before with dogs suffering from separation anxiety, that cannot be walked calmly or are reactive to everyone.

Our adolescent program teaches you everything you need to know about: dog psychology, dog behaviourism and dog training. We help you to set great foundations for your puppy and also how to identify common behavioural issues as they arise and know exactly what to do.

Imagine having someone in your corner all the time to help you understand your dog's behaviour and what you need to be doing at the exact right time

What does the entire adolescent program include?

Our puppy program includes the following:

• 2 x 1:1 home training sessions (2 - 2.5 hours each) covering behavioural rules and specific areas of focus. We can do these sessions in your home or in the park/other areas where you struggle.
• Access Our Complete Puppy Program: Structured across five parts — Orientation, The Big 8, your Weekly Journey from week 8 to 24, a standing Problem Library, and Beyond The Spine for adolescence — to give you the confidence that you can solve any problem with your puppy.
• Access Our Behavioural And Breed Specific Courses: We identify the most common issues with breeds and how to solve them as well as 20+ other behavioural issues
• Lifetime Access to the 5 Golden Rules (Through The Online Dog Trainer): Receive lifetime access to the 5 Golden Rules program as soon as you sign up for the course
• Phone, Chat and Group Chat Support Through The Community: All our programs comes with ongoing support through our online community. You can also get one-to-one phone and text support on some of our advanced programs
• Additional Support: Workshops: We offer additional support through access to our Video Tutorial Platform which includes 4 Puppy Specific Courses and tutorials on solving 10 specific behavioural challenges
• Additional Video Support: For owners looking for more support we have a unique discount code to the Online Dog Trainer. We offer over 300 videos including 4 Puppy Specific Courses and tutorials on solving 10 specific behavioural challenges
• During sessions, if required, we will also provide equipment such as front pull harnesses and long lines

How do I pick a service?

For all of our services you will find an in built calendar to allow you to pick the time you want. It is very simple but if you run into difficulties please get in touch

How long do you dog sit for?

Dog sitting can last from 1 hour to an entire day. As it is one on one dog sitting we will help to do training or take your dog out for playtime if you want them to go out

Do you help out with puppy sitting?

This is a very common session we do with clients whilst they are at work. We pop round and do an hours training and make sure they are moving along nicely.

Do you send photos?

Absolutely. We will send photos of our play time together.

Can I book last minute?

If you need to book in last minute you absolutely can. Ideally please book more than 48 hours in advance to make sure that we are free.

Are you insured?

Yes, we are fully insured.

Are your sitters pet first aid trained?

Yes, all pet sitters and dog walkers go through the Red Cross Australia pet first aid course

Can you incorporate training into walks?

Work on tailored behavioural support (eg leash control and recall)

How long is a dog walking slot?

1 hour dog walking slot included minimum 45 minutes of walking time

Where do you offer dog walking?

We offer this service all across the Eastern Suburbs and the Inner West.

Do I need to book a meet and greet for dog walking?

For solo dog walking you do not need to book a meet and greet. For group dog walking a meet and greet is mandatory.

How many dogs are on a group walk?

We will only take a maximum of 3 dogs on a single group dog walk.

Do you offer meet and greets?

For group dog walking, a meet and greet is mandatory before any walking can take place to make sure that everyone is safe. We will under no circumstances accept a group dog walking booking without a meet and greet

Do you offer solo walks?

Yes, we do offer solo walks and can help to integrate training into the walk. This is common for clients that have worked with us on other dog training

Do you offer puppy walks?

Yes, we offer puppy walks to help young puppies socialise with their surroundings. There are strict requirements on vaccines for these services.

Can you house sit multiple cats?

Yes, we can do multi pet house sitting

How long are pet sitting bookings?

We can come from a minimum of 1 hour to an entire day

Do you do overnight stays?

Yes. We can do overnight in house stays at your home if you would prefer

Can you help with feeding and medication?

Yes we can help with feeding and basic medication support for your pet.

How many dogs are in puppy school?

We aim for between 6 and 10 dogs in puppy school to balance quality and socialisation.

Do I need to be an experienced dog owner to enrol?

Absolutely not. We have owners from all different backgrounds. Some our first time puppy parents and others are seasoned veterans of dog ownership. We welcome all.

Refunds and Conditions

For more information on our policies you can go to:

• Refunds and returns policy
• Terms and Conditions

How long is the puppy program?

The program runs from the day your puppy comes home through to around 8 months old. The 4-week in-person Puppy School happens once your puppy has had their second vaccination, usually from around 11 weeks, with 6 months of dedicated support throughout.

Do you offer free meet and greets?

Yes, we offer complementary meet and greets for all of our services. You can schedule them using the booking links and we will be in touch. If you cannot find a time please call on +61431622887

What is your cancellation policy?

We understand that changes happen but in order to maintain the quality of our service we have a clear cancellation policy. You can find that on our cancellation policy page.

Can dog-dog aggression be solved?

The most important consideration is whether this is reactivity or aggression. Dogs that are reactive are usually scared and act out. For dogs that are aggressive, usually 1 in every 100, these is a much more severe behavioural issue that can take a lot longer to solve (if at all).

Can dog-human aggression be solved?

Similiar to the above but there are many more moving parts. Different methods approach this differently but this can be solved. This can be exacerbated with new borns, if that is the situation you are in

Is barking fixable?

Yes and no. Certain breeds are more inclined to bark (such as the Dachshund). These dogs are inclined to bark more easily and changing these behaviours is incredibly challenging. For other breeds this is possible with consistency and effort.

Can you make your dog walk calmly next to you?

As with any form of training, you would be amazed how much your dog can improve. Ultimately, there are a lot of factors that determine how much success you will have.

Is separation anxiety curable?

Of all the issues we cover this is by far the most common in Sydney. Unfortunately, there is no one fix for this and usually it takes a combination of elements to get results. There is no guarantee of fixing separation anxiety

How will my dog respond to the training?

Like people, all dogs are different. What really matters is not your dog, but you. Some dog's can be more stubborn but ultimately if you engage in calm and consistent action your dog will get better.

What is the right breed for me?

That really depends on your lifestyle and financial situation. There is no one size fits all. You can use our lifestyle calculator to learn more.

Should I get a dog?

For most people the answer is no. Dog ownership is expensive and time consuming (especially the first 6 months) and people are not aware of how challenging this can be. Owning a dog is a wonderful experience but you need to make sure you are ready

What if I cannot find my breed?

Don't panic. We have worked with a long tail of rarer breeds (eg Wolfhounds, Deerhounds, Dalmatians, Neopolitan Mastiffs etc) and are happy to write guides if you need help. (We only have so much time)

How does the training work?

Developing a well behaved dog has 2 parts: dog psychology & dog training. We focus first on understanding your dog and getting them to choose to follow and listen to us. When dogs aren't making all the decisions, they calm down and relax, making them far more receptive to training. To do this, we don’t need to use force, fear or aggression. In fact the opposite. Whether dealing with barking, leash pulling, jumping, or aggression, these behaviours typically stem from dogs being too excited, reactive, and emotional. The key is getting them to turn to you and listen when it matters. Once they're calm and looking to you for guidance, you can effectively show them how to behave.

What are your puppy school locations?

Our puppy schools are run across multiple different venues to ensure that you have a convenient place location to attend during the puppy program. We currently offer: Paddington, Marrickville, Neutral Bay, Zetland and Alexandria.

Is the in-home visit included?

es, always. We come to your home before the group sessions begin and set up the foundations of routine and environment that make the puppy school itself significantly more effective.

Can Alexandria cater for all breed sizes?

Yes. The Alexandria facility is well set up for all sizes and we regularly work with everything from small companion breeds through to larger working and sporting dogs.

My puppy is larger, is this class still suitable?

Yes. We accept all sizes. While many of our Eastern Suburbs clients have smaller breeds, we've had plenty of larger dogs through recent cohorts and we accommodate them well within the Paddington venue.

Can you help with apartment barking issues?

Yes. Excessive barking in apartments usually stems from separation anxiety or attention-seeking behaviour. We address the root cause, not just the symptom.

Do you train recall for the beach?

Recall training is part of our core programme. We use long-line training to build reliability before trusting off-leash freedom.

Can you help with barking in terrace houses?

Yes. Terrace barking creates urgent neighbour issues. We address separation anxiety and environmental triggers causing the behaviour.

Can you help with reactivity on narrow footpaths?

Yes. We teach management techniques and impulse control that work in confined spaces. The goal is calm passing regardless of path width.

Do you work with Beagles and their recall issues?

Beagles present specific challenges due to their scent-driven nature. We use long-line training and high-value rewards to build reliable recall despite distractions.

Can you help with apartment barking?

Yes. Excessive barking in apartments usually stems from separation anxiety or boredom. We address the root cause through structured independence training.

Can you help with reactivity from seeing the same dogs?

Yes. Repeated encounters require different management than random meetings. We teach calm greetings and impulse control specific to familiar dogs.

Do you offer private adult dog training?

For adult dogs (1 year+) we offer a completely 1:1 service that includes either one or two training sessions. These last between 2 - 2.5 hours and come with full online, phone and community support as well as dedicated behavioural guides.

Do you work with herding breeds?

Yes, we work with plenty of working breeds and are used to supporting owners in urban environments with these highly intelligent dogs

Can you help with apartment barking and noise reactivity?

Yes. We address both separation anxiety and environmental triggers through desensitisation and independence training protocols.

How do you handle toilet training in apartments?

Apartment toilet training requires consistent scheduling and reward systems. We provide step-by-step guidance for high-rise living.

What is included in the Complete Puppy Program?

The Toe Beans Co offers our Complete Puppy Program which includes: a 4 week group puppy school, 1:1 sessions, access to our online training course covering every element of puppy development, from Day 1 routines through to adolescent workshops, with breed specific support up to 8 months old and 6 months community and phone support. We offer 3 levels of service: silver, gold and platinum that help you tailor the amount of one-to-one sessions and support to your needs. For puppies too old to attend puppy school (>15 weeks) at enrolment we offer a dedicated adolescent program that provides more 1:1 training in lieu of the puppy school.

What is included in the adult dog training?

We combine training and ongoing support to help you with get back on track:

• 2 - 2.5 hour At-Home 1-on-1 consultation
• Tailored training covering the 5 Golden Rules and tackling the specific challenge that you are facing
• Option to go offsite to visit park, street or garden where the behavioural issues are occurring
• Detailed input on how to implement the 5 Golden Rules to solve your behavioural issues and show your dog how you want them to behave

How long are meet and greets?

Meet and greets are usually between 15 and 30 minutes

Are meet and greets in person?

We are able to do some meet and greets in person but are default is to do them via facetime. This gives us a chance to speak at a convenient time. If you are more than 30 minutes from the centre of Sydney we are unable to drive for a meet and greet.

Are meet and greets free?

Meet and greets are completely free and there is no obligation to work with us after the meet and greet has taken place

What happens at a meet and greet?

Think of this as an opportunity to ask any questions you have. We will do the same and especially for group dog walking, will ask a number of questions about your dog's history. If you are looking for group dog walking services then please have any information about their behaviour, behaviour incidents or anything else prepared.

What is included in the adolescent training?

Our Adolescent Program gives you everything you need help your puppy turn into a well behaved adult dog. Designed specifically for dogs aged 4 months + we combine private traing, online courses, 1:1 phone support. Here is a summary of everything that is included:

1. Two dedicated at home training sessions (2 - 2.5 hours each)
2. One to One Home Sessions
3. Access To Our Complete Online Puppy Program
4. Lifetime Community Access
5. Personalised One to One Support Support Across Community and Phone
6. Equipment if necessary
7. Lifetime access to the 5 Golden Rules (through The Online Dog Trainer)

Why is the adolescent phase different?

Between 4 and 12 months your dog goes through a huge amount of change. They grow from the cuddly puppy into their full size. They build confidence and want to understand their place in the world around them. In human terms they have all the bravado of a teenager and many owners feel they lose control of their dog in and around this time.