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Frequently Asked Questions

Common questions we get about our services

Common Questions

What is the ethos behind your dog training?

Developing a well behaved dog has 2 parts: dog psychology & dog training. We focus first on understanding your dog and getting them to choose to follow and listen to us. When dogs aren't making all the decisions, they calm down and relax, making them far more receptive to training. To do this, we don’t need to use force, fear or aggression. In fact the opposite. Whether dealing with barking, leash pulling, jumping, or aggression, these behaviours typically stem from dogs being too excited, reactive, and emotional. The key is getting them to turn to you and listen when it matters. Once they're calm and looking to you for guidance, you can effectively show them how to behave.
In short: before you train the dog, you need to win their mind.

Does your training use pain, fear, force or aggression?

ABSOLUTELY NOT. If you want a method like that I suggest you call the 1980s, go back there and never get a dog. We teach The 5 Golden Rules, a method based on positive action that reinforces your role as the leader in your dog's eyes.

What are the different levels of support you offer for puppy school?

We offer 3 levels of support for our puppy program:

  • Silver: Our most popular program, this comes as standard with all programs and includes a one to one home sessions and support
  • Gold: Comes with everything in Silver plus 2 additional home training sessions to support with any other behavioural issues you are facing
  • Platinum: Only 5 clients accepted at any time. This is our most extensive program and is built for owners looking to take full control of their puppy's development. We provide additional one to one sessions, dedicated phone support and lifetime access to our programs.

How is your method different to other trainers?

You've tried everything with your dog. The endless treats, brain games and a range of random youtube videos with trainers saying they have some magic bullet but nothing sticks. You're not doing it wrong, you are just trying to fix the wrong thing. Your dog isn't broken.

Whether you've got a barking dog or a dog who pulls on the leash or a dog who jumps up or is becoming a little bit aggressive, the chances are they are getting far too excited, reactive and far too emotional at that point in time. The real trick I found is to get those dogs to turn to you, to listen to you when it really matters. Because if you get that bit in place and they're not all scattered-brain and over excited and over emotional you're halfway there. If they're calm and they turn and look to you, then you have the opportunity to show them how you want them to behave.

So in a nutshell, before you start to train the dog you need to know how to win their mind. The problem is that most trainers jump straight into commands and training your dog when they are overstimulated. The problem isn't that your dog doesn't know what to do, it's that they are choosing not to listen.

Think of it like having a terrible fear of flying and being dragged towards a plane. Someone telling you how safe planes are isn't going to make you calm down.

At The Toe Beans Co, we don't start by training your dog. We start by understanding the why, through the dog's eyes. Once your dog actually chooses to come alongside you, everything else becomes easy.

We come to your home in Sydney. We spend two and a half hours with you and your dog, in your space, with your specific issues. No generic advice. We look at the cause, we show you exactly how to change it, and you leave with a plan you can start that same day.

This is completely force-free. No shouting, no punishment, no pain. We work with your dog's natural instincts, not against them.

How long is the puppy program?

The program runs from the day your puppy comes home through to around 8 months old. The 4-week in-person Puppy School happens once your puppy has had their second vaccination, usually from around 11 weeks, with 6 months of dedicated support throughout.

How do I sign up for the program?

Getting enrolled in the program is simple. Go to our puppy page and decide your level of support. Once you have decided this choose your puppy school date, and then you will be asked to book in for your 1:1 sessions (the number based on your level of support). Everything will be sent automatically to your calendar

Do I need to be an experienced dog owner to enrol?

Absolutely not. We have owners from all different backgrounds. Some are first time puppy parents and others are seasoned veterans of dog ownership. We welcome all.

How long are pet sitting bookings?

We can come from a minimum of 1 hour to an entire day

Can you help with reactivity on narrow footpaths?

Yes. We teach management techniques and impulse control that work in confined spaces. The goal is calm passing regardless of path width.

Do you work with Beagles and their recall issues?

Beagles present specific challenges due to their scent-driven nature. We use long-line training and high-value rewards to build reliable recall despite distractions.

8 Weeks+

Puppy Program and School

16 Weeks +

Adolescent Puppy Training

Adult Dog Training

Person walking a dog on a sidewalk with palm trees and cars in the background

Solo Dog Walking

Dog & Cat Sitting