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Frequently Asked Questions

Common questions we get about our services

Common Questions

How do I sign up for the program?

Getting enrolled in the program is simple. Go to our puppy page and decide your level of support. Once you have decided this choose your puppy school date, and then you will be asked to book in for your 1:1 sessions (the number based on your level of support). Everything will be sent automatically to your calendar

Are there age limits for puppy school?

You can start our puppy program at any age. We recommend starting as early as possible and have online and one to one support to help you through the early weeks at home. Your puppy needs to have had their second vaccination to join group Puppy School — we're able to take puppies from around 11 weeks once this has happened.

What are your puppy school locations?

Our puppy schools are run across multiple different venues to ensure that you have a convenient place location to attend during the puppy program. We currently offer: Paddington, Marrickville, Neutral Bay, Zetland and Alexandria.

Are there any dog breeds you do not work with?

No. Whether you have: a Chihuahua or a Mastiff, an unhinged lunatic of a Spaniel or a goofball of a Rottie. Big, small, angry, lazy, cute, ugly, cuddly or just straight up weird, we love them all.

Many dogs are stereotyped against because some idiot decided to treat them badly and make them into something they are not.

I have worked with Groodles that were dangerous to the point I couldn't enter the room and a 90kg Rottweiler who had to have his cuddly "Lilo and Stitch" toy whenever we went for a walk.

What are the different levels of support you offer for puppy school?

We offer 3 levels of support for our puppy program:

  • Silver: Our most popular program, this comes as standard with all programs and includes a one to one home sessions and support
  • Gold: Comes with everything in Silver plus 2 additional home training sessions to support with any other behavioural issues you are facing
  • Platinum: Only 5 clients accepted at any time. This is our most extensive program and is built for owners looking to take full control of their puppy's development. We provide additional one to one sessions, dedicated phone support and lifetime access to our programs.

How is your method different to other trainers?

You've tried everything with your dog. The endless treats, brain games and a range of random youtube videos with trainers saying they have some magic bullet but nothing sticks. You're not doing it wrong, you are just trying to fix the wrong thing. Your dog isn't broken.

Whether you've got a barking dog or a dog who pulls on the leash or a dog who jumps up or is becoming a little bit aggressive, the chances are they are getting far too excited, reactive and far too emotional at that point in time. The real trick I found is to get those dogs to turn to you, to listen to you when it really matters. Because if you get that bit in place and they're not all scattered-brain and over excited and over emotional you're halfway there. If they're calm and they turn and look to you, then you have the opportunity to show them how you want them to behave.

So in a nutshell, before you start to train the dog you need to know how to win their mind. The problem is that most trainers jump straight into commands and training your dog when they are overstimulated. The problem isn't that your dog doesn't know what to do, it's that they are choosing not to listen.

Think of it like having a terrible fear of flying and being dragged towards a plane. Someone telling you how safe planes are isn't going to make you calm down.

At The Toe Beans Co, we don't start by training your dog. We start by understanding the why, through the dog's eyes. Once your dog actually chooses to come alongside you, everything else becomes easy.

We come to your home in Sydney. We spend two and a half hours with you and your dog, in your space, with your specific issues. No generic advice. We look at the cause, we show you exactly how to change it, and you leave with a plan you can start that same day.

This is completely force-free. No shouting, no punishment, no pain. We work with your dog's natural instincts, not against them.

What support do I get for the adult dog training?

All of our at home dog training clients get access to the following:

  • At home dog training consultation (2 - 2.5hours). You can choose between 1 and 2 sessions.
  • Lifetime access to the 5 Golden Rules video tutorials
  • 3 months of phone, email and chat support
  • Access to our clients only community section
  • Access to our online dog training community with courses of behaviours and breed specific issues
  • Owners can also choose to access a video tutorial database covering different behavioural issues
  • During sessions, if required, we will also provide equipment such as front pull harnesses and long lines

How do we match puppies for puppy school?

It is really important that your dog meets lots of other types of dog's when they are you. I do see some specific "cavoodle" schools cropping up but I cannot stress how bad an idea this is. Now, it is important that if you have a large breed (eg Bernese Mountain dog) who starts a course at 13 weeks old and a Pomeranian (who starts the course at 12 weeks old) this can make things unfeasible. We will match dogs based on their relative size and age, but we also want to maintain a good mix of breeds in all of our classes

Why don't you offer puppy school only?

This was based on feedback from our clients in both our puppy school and adult dog behavioural programs. We would work with plenty of clients who had received a "gold star" during puppy school but 4 months later couldn't walk their dog without barking. That isn't right. Helping your puppy to develop is far more than puppy school. Is it important for helping with commands and socialisation, absolutely but it is just a piece of the puzzle.

What topics are covered in the online course?

  1. Orientation
    Welcome and Day 1, why the TBC method works, how the course works, and common puppy myths.
  2. The Big 8
    Front-loaded before the Weekly Journey begins — biting, toileting, routine, crate training, crying, sleeping, home set up, and socialisation.
  3. The Weekly Journey
    Individual sections for every week from Week 8 through Week 24. Puppy School (weeks 12–15) is folded in here. Week 16 is the critical mouthing transition. Week 17 links out to Recall Training Mastery.
  4. The Problem Library
    A standing reference, open anytime — husbandry and cooperative care, command training foundations, recall training mastery, health and first aid, working with your vet, common puppy problems, common dog problems and solutions, the breed-specific behaviour library, and practical life living with your dog (coming soon).
  5. Beyond The Spine
    Adolescent workshops, middle adolescence (months 6–9), late adolescence (months 9–12), and the closing capstone.
8 Weeks+

Puppy Program and School

16 Weeks +

Adolescent Puppy Training

Adult Dog Training

Person walking a dog on a sidewalk with palm trees and cars in the background

Solo Dog Walking

Dog & Cat Sitting