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Frequently Asked Questions

Common questions we get about our services

Common Questions

What is the ethos behind your dog training?

Developing a well behaved dog has 2 parts: dog psychology & dog training. We focus first on understanding your dog and getting them to choose to follow and listen to us. When dogs aren't making all the decisions, they calm down and relax, making them far more receptive to training. To do this, we don’t need to use force, fear or aggression. In fact the opposite. Whether dealing with barking, leash pulling, jumping, or aggression, these behaviours typically stem from dogs being too excited, reactive, and emotional. The key is getting them to turn to you and listen when it matters. Once they're calm and looking to you for guidance, you can effectively show them how to behave.
In short: before you train the dog, you need to win their mind.

Do you offer fully private puppy training?

All of our puppy programs come with at least 1 x at home one to one session included. You can choose to increase this to how every many sessions you need. Some clients do not want to participate in group classes for several reasons. Socialisation is a critical point of puppy development. We are able to offer a full one to one experience for clients that are able to prove they can fully socialise their dog outside of our training.

What support do I get for the adult dog training?

All of our at home dog training clients get access to the following:

  • At home dog training consultation (2 - 2.5hours). You can choose between 1 and 2 sessions.
  • Lifetime access to the dog calming code video tutorials
  • 3 months of phone, email and chat support
  • Access to our clients only community section
  • Access to our online dog training community with courses of behaviours and breed specific issues
  • Owners can also choose to access a video tutorial database covering different behavioural issues
  • During sessions, if required, we will also provide equipment such as front pull harnesses and long lines

What is included in the puppy program? (Short Version)

Our puppy program comes with the following components:

  • 4 x 1 hour sessions for group puppy school
  • 2 hour at home 1:1 puppy training
  • Lifetime access to 28 module online puppy program
  • 6 months of support on phone, email and chat
  • Lifetime access to the dog calming code
  • Pictures and goodies from training
  • Breed specific guides
  • Equipment where required

How long is the puppy program?

The program covers your puppy's first 6 months, from before arrival through to 6-8 months old. The 4-week in-person Puppy School runs when your puppy is 12-16 weeks old, with 6 months of dedicated support throughout.

Does your training use pain, fear, force or aggression?

ABSOLUTELY NOT. If you want a method like that I suggest you call the 1980's, go back there and never get a dog. We teach the dog calming code, a method based on positive action that reinforces your role as the leader in your dog's eyes.

What are your puppy school locations?

Our puppy schools are run across multiple different venues to ensure that you have a convenient place location to attend during the puppy program. We currently offer: Paddington, Marrickville, Neutral Bay, Zetland and Alexandria.

Do you work with herding breeds?

Yes, we work with plenty of working breeds and are used to supporting owners in urban environments with these highly intelligent dogs

Are there any dog breeds you do not work with?

No. Whether you have: a Chihuahua or a Mastiff, an unhinged lunatic of a Spaniel or a goofball of a Rottie. Big, small, angry, lazy, cute, ugly, cuddly or just straight up weird, we love them all.

Many dogs are stereotyped against because some idiot decided to treat them badly and make them into something they are not.

I have worked with Groodles that were dangerous to the point I couldn't enter the room and a 90kg Rottweiler who had to have his cuddly "Lilo and Stitch" toy whenever we went for a walk.

Do I need to book a meet and greet for dog walking?

For solo dog walking you do not need to book a meet and greet. For group dog walking a meet and greet is mandatory.

8 Weeks+

Puppy Program and School

16 Weeks +

Adolescent Puppy Training

Adult Dog Training

Person walking a dog on a sidewalk with palm trees and cars in the background

Solo Dog Walking

Dog & Cat Sitting