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Frequently Asked Questions

Common questions we get about our services

Common Questions

What are the different levels of support you offer for puppy school?

We offer 3 levels of support for our puppy program:

  • Silver: Our most popular program, this comes as standard with all programs and includes a one to one home sessions and support
  • Gold: Comes with everything in Silver plus 2 additional home training sessions to support with any other behavioural issues you are facing
  • Platinum: Only 2 - 5 clients accepted at any time. This is are most extensive program and is built for owners looking to take full control of their puppy's development. We provide additional one to one sessions, dedicated phone support and lifetime access to our programs.

Are you insured?

Yes, we are fully insured.

What does the entire adolescent program include?

Our puppy program includes the following:

  • 2 x 1:1 home training sessions (2 - 2.5 hours each) covering behavioural rules and specific areas of focus. We can do these sessions in your home or in the park/other areas where you struggle.
  • Access Our Complete Puppy Program: Our full program contains 28 modules to give you the confidence that you can solve any problem with your puppy. From toileting issues, to breed specific challenges and week by week routines
  • Access Our Behavioural And Breed Specific Courses: We identify the most common issues with breeds and how to solve them as well as 20+ other behavioural issues
  • Lifetime Calming Code Access (Though Online Dog Trainer): Receive lifetime access to the Dog Calming Code as soon as you sign up for the course
  • Phone, Chat and Group Chat Support Through The Community: All our programs comes with ongoing support through our online community. You can also get one-to-one phone and text support on some of our advanced programs
  • Additional Support: Workshops: We offer additional support through access to our Video Tutorial Platform which includes 4 Puppy Specific Courses and tutorials on solving 10 specific behavioural challenges
  • Additional Video Support: For owners looking for more support we have a unique discount code to the Online Dog Trainer. We off over 300+ videos including 4 Puppy Specific Courses and tutorials on solving 10 specific behavioural challenges
  • During sessions, if required, we will also provide equipment such as front pull harnesses and long lines

What is included in the Complete Puppy Program?

The Toe Beans Co offers our Complete Puppy Program which includes: a 4 week group puppy school, 1:1 sessions, access to our 26 module online training course covering every element of puppy development with breed specific support up to 8 months old and 6 months community and phone support. We offer 3 levels of service: silver, gold and platinum that help you tailor the amount of one-to-one sessions and support to your needs. For puppies too old to attend puppy school (>15 weeks) at enrolment we offer a dedicated adolescent program that provides more 1:1 training in lieu of the puppy school.

What are the different levels of support you offer for puppy school?

We offer 3 levels of support for our puppy program:

  • Silver: Our most popular program, this comes as standard with all programs and includes a one to one home sessions and support
  • Gold: Comes with everything in Silver plus 2 additional home training sessions to support with any other behavioural issues you are facing
  • Platinum: Only 2 - 5 clients accepted at any time. This is are most extensive program and is built for owners looking to take full control of their puppy's development. We provide additional one to one sessions, dedicated phone support and lifetime access to our programs.

Do you offer fully private puppy training?

All of our puppy programs come with at least 1 x at home one to one session included. You can choose to increase this to how every many sessions you need. Some clients do not want to participate in group classes for several reasons. Socialisation is a critical point of puppy development. We are able to offer a full one to one experience for clients that are able to prove they can fully socialise their dog outside of our training.

What topics are covered in the online course?

  1. Welcome & Getting Started
    Before module one even begins, you'll get a full course orientation so you know exactly how to use the program and get the most out of it.
  2. Module 1: Am I Ready For A Puppy?
    An honest look at lifestyle, finances, and the four common mistakes people make before bringing a puppy home.
  3. Module 2: Choosing The Right Puppy
    Breed profiles, rescue vs. breeder considerations, understanding breed groups, and how to find a responsible source.
  4. Module 3: Preparing Your Home & Family
    Equipment, setup, dangerous and poisonous hazards, and how to prepare every member of your household — including kids.
  5. Module 4: 8–24 Week Quick Reference Guide
    A at-a-glance summary of socialisation fundamentals, common myths, and the complete 8–24 week schedule so you always know what to focus on.
  6. Module 5: Gotcha Day & The First 24 Hours
    Surviving the first night, the first day routine, introducing your puppy to your home and family, and a daily routine planner.
  7. Module 6: Raising a Calm, Confident Puppy (The 5 Golden Rules)
    The core philosophy of the program. The 5 Golden Rules, key techniques including the Calm Freeze, Figure 8, Timeout, Gesture Eating, and correct use of short and long lines.
  8. Module 7: Working With Your Vet
    Vet visits, vaccinations, preventative care, insurance, and how to think about common puppy health concerns from a vet's perspective.
  9. Module 8: Weeks 8–11 (The First Month)
    Week-by-week training focus, building foundations, expanding comfort zones, pre-puppy school prep, and a socialisation recap.
  10. Module 9: Husbandry & Cooperative Care
    Why husbandry training matters, handling exercises, teeth cleaning, nail trimming, ear and eye care, grooming acceptance, medication administration, and restraint handling.
  11. Module 10: Command Training Foundations
    Core commands overview — Sit, Down, Stay, Wait, Walk (structured), Release Command, Recall, and an updated "This Way" technique.
  12. Module 11: Common Puppy Problems
    Destructive chewing, excessive greeting, excessive barking, attention-seeking, food stealing and counter surfing, digging, crying when left alone, and more.
  13. Modules 12–15: Week 12–15 Puppy School
    Week-by-week puppy school routines aligned to developmental milestones, with age-specific routines for 12, 13, 14, and 15-week-old puppies.
  14. Module 16: The 16-Week Critical Transition
    The 16-week milestone, the mouthing transition, and how to maintain puppy training M through this important developmental window.
  15. Module 17: 17–24 Weeks — Early Adolescence
    Managing the shift into early adolescence and maintaining training gains through this commonly misunderstood phase.
  16. Module 18: Months 6–9 (Middle Adolescence)
    What to expect and how to stay consistent through the hardest behavioural period most puppy owners face.
  17. Module 19: Months 9–12 (in development)
    Rounding out the first year — coming soon.
  18. Module 20: Breed-Specific Behaviour
    In-depth behavioural profiles across breeds so you understand what's normal for your dog and how to work with their instincts, not against them.
  19. Module 21: Common Dog Problems
    Separation anxiety, calm walking, poor recall, resource guarding, excessive barking, jumping on people, destructive behaviour, aggression handling, and issues between dogs in the home.
  20. Module 22: Adolescent Workshops
    Targeted deep-dives into the most common adolescent challenges owners encounter between 6–18 months.
  21. Module 23: Recall Training Mastery
    Why recall is so difficult, and a step-by-step system to build a reliable recall in any environment.
  22. Module 24: Practical Life Living With Your Dog
    Real-world skills for life beyond the training session — manners, reliability, and raising a dog you can take anywhere.
  23. Module 25: Health & First Aid
    First aid basics, recognising illness, breed-specific health concerns, emergency preparedness, common injuries, and preventative care planning.
  24. Congratulations — You Made It
    A wrap-up and celebration of everything you and your dog have built together

Do you offer private adult dog training?

For adult dogs (1 year+) we offer a completely 1:1 service that includes either one or two training sessions. These last between 2 - 2.5 hours and come with full online, phone and community support as well as dedicated behavioural guides.

Can I get more detail on your puppy school?

The puppy school is 4 consecutive weeks and sessions last up to 1 hour. You will be in a class with up to 10 puppies which gives a good balance between socialisation and session control. The puppy school covers 4 main areas: dog behaviourism, command training (sit, stay, down, walk, recall), socialisation and finally owner education. Your puppy must be between 12 - 16 weeks to attend the course. For bigger breeds your dog must be between 12 - 13 weeks.

Week 1

  • Behaviourism: Introduction to Code
  • Command Training: Sit, Down, Stay and Structured Walking
  • Common Puppy Issues: Toileting, Barking and Chewing
  • Socialisation: Puppy Introductions
  • Adult Problem Behaviours: Barking For Attention
  • Q&A and Introduction Photo

Week 2

  • Behaviourism: Rule 1 and 2
  • Command Training: Down, Stay and Walking, Early Recall
  • Common Puppy Issues: Mouthing and Biting
  • Socialisation: Socialisation and Play Time
  • Adult Problem Behaviours: Jumping Up, Barking For Attention
  • Q&A

Week 3

  • Behaviourism: Rule 3 and 4
  • Command Training: Stay, Recall and More Walking
  • Common Puppy Issues: Stealing and Crying When Left
  • Socialisation: (continued from previous weeks)
  • Adult Problem Behaviours: Separation Anxiety
  • Q&A

Week 4

  • Behaviourism: Rule 5: The Walk
  • Command Training: Recall and Loose Leash Walking
  • Common Puppy Issues: Digging and Recall
  • Socialisation: Managing Playtime in the Park
  • Adult Problem Behaviours: Poor Recall, Leash Pulling
  • Q&A and  Final Graduation Photos

How long is the puppy program?

The program covers your puppy's first 6 months, from before arrival through to 6-8 months old. The 4-week in-person Puppy School runs when your puppy is 12-16 weeks old, with 6 months of dedicated support throughout.

8 Weeks+

Puppy Program and School

16 Weeks +

Adolescent Puppy Training

Adult Dog Training

Person walking a dog on a sidewalk with palm trees and cars in the background

Solo Dog Walking

Dog & Cat Sitting