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Frequently Asked Questions

Common questions we get about our services

Common Questions

How do I pick a service?

For all of our services you will find an in built calendar to allow you to pick the time you want. It is very simple but if you run into difficulties please get in touch

Do you train recall for the beach?

Recall training is part of our core programme. We use long-line training to build reliability before trusting off-leash freedom.

How do we match puppies for puppy school?

It is really important that your dog meets lots of other types of dog's when they are you. I do see some specific "cavoodle" schools cropping up but I cannot stress how bad an idea this is. Now, it is important that if you have a large breed (eg Bernese Mountain dog) who starts a course at 13 weeks old and a Pomeranian (who starts the course at 12 weeks old) this can make things unfeasible. We will match dogs based on their relative size and age, but we also want to maintain a good mix of breeds in all of our classes

What is the right breed for me?

That really depends on your lifestyle and financial situation. There is no one size fits all. You can use our lifestyle calculator to learn more.

What is included within the community?

We have an online community which you can join for free. On this we offer free support for common issues and host weekly webinars/ Q&As about different dog training and pet topics. You will join other pet owners who are trying to do the best for their pet. Different modules include:

  • Breed specific behavioural guides
  • General behavioural guides
  • History of Dog Training and breakdown of modern dog training methods
  • Our complete puppy program
  • Community calls and weekly zooms to help owners suffering from different behavioural issues

Are there age limits for puppy school?

You can start our puppy program at any age. We recommend starting as early as possible and have online and one to one support to help you through 8 - 12 weeks old. Your puppy must be 11 - 13 weeks old to start puppy school and have received their second vaccination.

What is the length of the puppy program course?

The program covers your puppy's first 6 months, from before arrival through to 6-8 months old. The 4-week in-person Puppy School runs when your puppy is 12-16 weeks old, with 6 months of dedicated support throughout.

Are your sitters pet first aid trained?

Yes, all pet sitters and dog walkers go through the Red Cross Australia pet first aid course

What is the ethos behind your dog training?

Developing a well behaved dog has 2 parts: dog psychology & dog training. We focus first on understanding your dog and getting them to choose to follow and listen to us. When dogs aren't making all the decisions, they calm down and relax, making them far more receptive to training. To do this, we don’t need to use force, fear or aggression. In fact the opposite. Whether dealing with barking, leash pulling, jumping, or aggression, these behaviours typically stem from dogs being too excited, reactive, and emotional. The key is getting them to turn to you and listen when it matters. Once they're calm and looking to you for guidance, you can effectively show them how to behave.
In short: before you train the dog, you need to win their mind.

What are the different levels of support you offer for puppy school?

We offer 3 levels of support for our puppy program:

  • Silver: Our most popular program, this comes as standard with all programs and includes a one to one home sessions and support
  • Gold: Comes with everything in Silver plus 2 additional home training sessions to support with any other behavioural issues you are facing
  • Platinum: Only 2 - 5 clients accepted at any time. This is are most extensive program and is built for owners looking to take full control of their puppy's development. We provide additional one to one sessions, dedicated phone support and lifetime access to our programs.
8 Weeks+

Puppy Program and School

16 Weeks +

Adolescent Puppy Training

Adult Dog Training

Person walking a dog on a sidewalk with palm trees and cars in the background

Solo Dog Walking

Dog & Cat Sitting