EMPTY DOM REMOVE PROTECTOR
Metallic plaque with paw print and 'Silver Service' text on a dark blue background
EMPTY DOM REMOVE PROTECTOR

Silver Support - Complete Puppy Program

Regular price $0.00
EMPTY DOM REMOVE PROTECTOR
EMPTY DOM REMOVE PROTECTOR
EMPTY DOM REMOVE PROTECTOR
EMPTY DOM REMOVE PROTECTOR
EMPTY DOM REMOVE PROTECTOR

Frequently Asked Questions

Common questions we get about our services

Silver Support - Complete Puppy Program

What is included in the Complete Puppy Program?

The Toe Beans Co offers our Complete Puppy Program which includes: a 4 week group puppy school, 1:1 sessions, access to our online training course covering every element of puppy development, from Day 1 routines through to adolescent workshops, with breed specific support up to 8 months old and 6 months community and phone support. We offer 3 levels of service: silver, gold and platinum that help you tailor the amount of one-to-one sessions and support to your needs. For puppies too old to attend puppy school (>15 weeks) at enrolment we offer a dedicated adolescent program that provides more 1:1 training in lieu of the puppy school.

What exactly is included in the programme?

The programme has four parts. First, one at-home session before group school starts. This covers your puppy's routine, crate setup, toilet training, and anything they are already doing that needs addressing before they meet the group. Second, four consecutive weekly group puppy school sessions when your puppy is 12 to 16 weeks old. Six to ten puppies per class, matched roughly by size and age, covering behaviourism, command training, and socialisation. Third, the 26-module online programme, which you can access from day one and runs alongside everything else through to eight months. And fourth, lifetime community access and ongoing support by phone, chat, email, and text throughout your six months.

What are your puppy school locations?

Our puppy schools are run across multiple different venues to ensure that you have a convenient place location to attend during the puppy program. We currently offer: Paddington, Marrickville, Neutral Bay, Zetland and Alexandria.

Do you offer fully private puppy training?

All of our puppy programs come with at least 1 x at home one to one session included. You can choose to increase this to however many sessions you need. Some clients do not want to participate in group classes for several reasons. Socialisation is a critical point of puppy development. We are able to offer a full one to one experience for clients that are able to prove they can fully socialise their dog outside of our training.

What is the length of the puppy program course?

The program runs from the day your puppy comes home through to around 8 months old. The 4-week in-person Puppy School happens once your puppy has had their second vaccination, usually from around 11 weeks, with 6 months of dedicated support throughout.

How long do puppy training classes last?

The group class element of our puppy programs are 4 weeks long. They are 45 - 60 minutes once per week. This gives a good balance of learning before your puppy runs out of energy (which happens quickly.). Your puppy needs to have had their second vaccination to join — most puppies start group school between 11 and 13 weeks old, though this can shift depending on your puppy's breed and size for the current class. The overall course lasts 6 months.

My Puppy is Already 12/14/16 etc weeks old. Can I Still Join?

Absolutely. You can join the course at any time. There may be elements that you are unable to do but plenty of owners join later on and really value having us there to help.

Our course is divided up in to different age brackets to help you get the most out of what you are looking for

There are a few ages where certain things happen but other than that there are no limitations:

  • Puppy School: Your puppy needs to have had their second vaccination to join — we're able to take puppies from around 11 weeks once this has happened. This is for safety

You can still view the online puppy school videos if you would like to see what we do.

What are the different levels of support you offer for puppy school?

We offer 3 levels of support for our puppy program:

  • Silver: Our most popular program, this comes as standard with all programs and includes a one to one home sessions and support
  • Gold: Comes with everything in Silver plus 2 additional home training sessions to support with any other behavioural issues you are facing
  • Platinum: Only 5 clients accepted at any time. This is our most extensive program and is built for owners looking to take full control of their puppy's development. We provide additional one to one sessions, dedicated phone support and lifetime access to our programs.

What is the ethos behind your dog training?

Developing a well behaved dog has 2 parts: dog psychology & dog training. We focus first on understanding your dog and getting them to choose to follow and listen to us. When dogs aren't making all the decisions, they calm down and relax, making them far more receptive to training. To do this, we don’t need to use force, fear or aggression. In fact the opposite. Whether dealing with barking, leash pulling, jumping, or aggression, these behaviours typically stem from dogs being too excited, reactive, and emotional. The key is getting them to turn to you and listen when it matters. Once they're calm and looking to you for guidance, you can effectively show them how to behave.
In short: before you train the dog, you need to win their mind.

Does your training use pain, fear, force or aggression?

ABSOLUTELY NOT. If you want a method like that I suggest you call the 1980s, go back there and never get a dog. We teach The 5 Golden Rules, a method based on positive action that reinforces your role as the leader in your dog's eyes.

Refunds and Terms & Conditions

For more information on our policies you can go to: